- 20%

Rating:

98 % of 100

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In stock

SKU

standard

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Select Plan

Special Price $399.00 Regular Price $499.00

per month

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Special Price $399.00 Regular Price $499.00

per month

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12 hrs/month

Standard Magento Support Package

Name: Standard Magento Support Package
Brand: magecaptain
SKU: Standard Magento Support Package
Price: 399 USD
Availability: InStock
Rating: 5 (1 reviews)

Magento 2 Extension updates
Magento 2 Extension Installation*
Skype/ Email Support
Development/staging environment
Magento 2 theme update
Backup Configuration / Support
Training ( 2hrs)
Security Patches Installation
Site Monitoring
Dedicated Project Manager
Instant Support *
Hosting Support
12 hours/Month

Key Features

FAQ

Magento 2 Extension updates
Magento 2 Extension Installation*
Skype/ Email Support
Development/staging environment
Magento 2 theme update
Backup Configuration / Support
Training ( 2hrs)
Security Patches Installation
Site Monitoring
Dedicated Project Manager
Instant Support *
Hosting Support
12 hours/Month

Q. Which package should I choose?

A. Well, that depends heavily on which issues you would like to be handled. If you need basic support without security and performance audits, the basic package will be enough. And if you need specialists to increase your security and optimise your store, then opt for our Advanced and Deluxe plans.

Q. Can I change from one package to another?

A. Yes, you can upgrade and downgrade your plan depending on your needs at any time. However, it’s not possible to change a plan after the month has started.

Q. Can you work on more than one site?

A. The package includes maintenance of a single Magento eCommerce site. Different stores have varying levels of complexity and purposes, so they require individual attention. We can discuss including more than one store in a custom plan, but it’s possible that it will require another package altogether.

Q. How experienced is the CreativeMinds support team?

A. We have a team of highly experienced Magento developers who are specialists and ready to give best support in the industry with their extensive PHP, database and eCommerce knowledge.

Q. Is it necessary to extinguish my support hours for the month, or do they roll over to next month?

A. Regardless of which package you choose, you are bound to use the allotted support hours within that period. We do not extend the use of the left hours after its timeline extinguishes. However, in 90% of the cases, our clients are short of hours rather than the other way round. We assure you that our monthly support packages are designed after considering the working of Magento. Thus, there are hardly such instances where there is a debit of a few hours.

Q. How Do the Maintenance Plans at Magecaptain Work?

A. We give our services on a prepaid hourly basis, regardless of which bundle you choose. You engage us to complete a task, and we complete it in the shortest amount of time possible, resulting in a work-for-hire situation. Under no circumstances does our support service allow us to tamper with, change, or edit your Magento store. We meet your support demands by doing a full site assessment, detecting and correcting errors, updating platform versions regularly, and preventing code defection by bugs.

Q. Why should you choose one of our Magento Maintenance Packages?

A. We understand that eCommerce is time-sensitive, so our support packages guarantee that concerns will be addressed as quickly as possible to minimize the impact on your customers. We provide one of the best Magento Maintenance Packages in the market that’s why our clients regard us as an extension of their team, which is equipped with in-demand skills and knowledge.

Do you have any queries?

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Reviews 3

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3 out of 3 (100%) reviewers recommend this extension.

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Why should you choose MageCaptain?

Our Teams of Certified Magento 2 Developers have a decade of experience in the eCommerce industry, with proven expertise in Magento ecommerce Delopment, also verified by our Magento 2 certification. We are reliable and will let you focus on building your business while we take care of your technical systems. And our Magento 2 Support is always available to you.

Their many reasons for choosing a Magento 2 Dedicated Developers Team, while many have always been financial reasons, we add more value at a minimal cost, and some of the values are as follows:

A decade of eCommerce Development expertise

we have a decade of experience in the Magento 1 and Magento 2 eCommerce development and Magento 2 Mobile App Development industry so you are hiring people who know what you might want.
Proven expertise

with our Magento 2 Certifications you can be sure of our skills
Magento 2 Reliable Support

you can rely on our team delivering for you while you focus on building your business
Availability

communication is important for the success of your project, and we are open to discussion and will work with you in your time zone.

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