Chat Message Variables & Objects List

Order Objects (sales_order)

{{var order.id}},
{{var order.state}},
{{var order.status}},
{{var order.coupon_code}},
{{var order.shipping_description}},
{{var order.base_grand_total}},
{{var order.base_shipping_amount}},
{{var order.base_subtotal}},
{{var order.base_tax_amount}},
{{var order.discount_amount}},
{{var order.grand_total}},
{{var order.shipping_amount}},
{{var order.shipping_tax_amount}},
{{var order.subtotal}},
{{var order.tax_amount}},
{{var order.total_qty_ordered}},
{{var order.increment_id}},
{{var order.customer_email}},
{{var order.customer_firstname}},
{{var order.customer_lastname}},
{{var order.order_currency_code}},
{{var order.store_name}},
{{var order.created_at}},

INVOICE Objects (sales_invoice)

{{var invoice.id}},
{{var invoice.tax_amount}},
{{var invoice.base_grand_total}},
{{var invoice.subtotal}},
{{var invoice.grand_total}},
{{var invoice.shipping_amount}},
{{var invoice.shipping_tax_amount}},
{{var invoice.total_qty}},
{{var invoice.order_id}},
{{var invoice.increment_id}},
{{var invoice.created_at}}

SHIPMENT Objects (sales_shipment)

{{var shipment.id}},
{{var shipment.increment_id}},
{{var shipment.total_qty}},
{{var shipment.order_id}},
{{var shipment.customer_note}},
{{var shipment.created_at}},

Credit Memo Objects (sales_creditmemo)

{{var creditmemo.id}},
{{var creditmemo.increment_id}},
{{var creditmemo.grand_total}},
{{var creditmemo.shipping_amount}},
{{var creditmemo.base_subtotal}},
{{var creditmemo.subtotal}},
{{var creditmemo.tax_amount}},
{{var creditmemo.order_id}},
{{var creditmemo.created_at}},

CUSTOMER Objects (customer_entity)

{{var customer.id}}
{{var customer.firstname}}
{{var customer.lastname}}
{{var customer.email}}
{{var customer.created_in}}
{{var customer.created_at}}